Frequently Asked Question

Are you an internal colleague with a question?
Last Updated 7 months ago

For all nThrive colleagues

All internal education content has moved to nThrive Learning. Easiest way to access your nThrive Learning account is through Compass, https://medassets.sharepoint.com/, and go to the 'Launch' menu.


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1. After navigating to Compass, click NTHRIVE LEARNING TO LAUNCH. Please note the FAQ and contact Service Desk for any questions.
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2. If you have a question about your account, please create a new incident ticket through the service desk. https://medassets.sharepoint.com/launch/service-desk


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3. Log in to Service Desk using nThrive SSO
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4.Click on 'Incident' and then 'Request New Incident'

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5. Include 'nThrive Learning' in the Summary of your ticket, after including your ticket details. Save Incident.

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